PatteFrenz accessories are accompanied with one year warranty on hardware. The warranty includes free repair/replacement for faulty buckle, snap, screw or the D-ring.

However, the warranty does not cover for damages such as scratches, natural aging of the material itself or any form of damage that are beyond our control (such as damages caused by chewing etc)

Please note that improper use may damage the material and quality of our products. If it is not properly taken care of, the colour may fade and/or result in stains to be present on these products. Since these damages are beyond our control, such damages will not be included in our warranty either.

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